Prior Authorization is not a guarantee of payment!

If you work in a doctors office, these words can strike fear into the hearts of all personnel.  Whether it is for surgery, braces, newer medications, physical therapy, MRIs, CT scans and other medical tests, many require prior authorization.  This can cost the office staff an entire day in trying to track this down.  We as doctors are trained to know what is going on with our patients and what they need.  Unfortunately, we spend a large part of our day being told that we are not able to get what we feel is necessary for the best care of our patients.  This leads to a large amount of dissatisfaction among doctors.  There has to be a better way to treat our patients well and not spend time fighting with "Peggy" to get their treatment plan instituted!!